About Us

about-us

Being in the center of South Slope in downtown Asheville, City Transmission Service welcomes you to our website. We can offer many kinds of automotive repairs for your vehicle that will be convenient to your work or home location. Locally owned and operated by Tony Roberts’ Family since 1971. Cynthia Roberts and her husband Scott Edwards have continued Tony’s tradition. Cynthia and Scott both have 25 years of experience, so you can be assured of service and expertise along with proving fair and ethical repairs. We are proud to provide our employees a living wage, Health, Disability and Accident Insurance along with Vacation and Holiday pay. Each technician is highly qualified and ready to deliver their expert transmission, general repair knowledge & skills. City Transmission Service pledges, not to remove a transmission from a vehicle in order to complete a repair unless absolutely necessary. Additionally, we promise to diagnose problems in an honest and expert manner. We strive to provide prompt and courteous service. It is our hope that you will come back to us for all of your automotive repair needs. We constantly source parts from the best quality auto parts suppliers in the industry. All of our transmission repair work is warrantied for one year with unlimited mileage nationwide. Our general repair work is warranted 24 months/24,000 miles nationwide to give you piece of mind. Our automatic transmission shop is proud to be affiliated with the non-profit organization known as the Automatic Transmission Rebuilder Association (ATRA) an ATRA member our automatic transmission repair shop adheres to the service and repair definitions which are a part of the ATRA bylaws and code of ethics. We are also a NAPA auto care shop with their Peace of Mind warranty. Sincerely, Cynthia Roberts and Scott Edwards Come by and visit our clean and professional shop in Asheville, North Carolina. About NAPA AutoCare NAPA_Logo As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer's property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

Search career opportunities at over 15,000 independently owned and operated NAPA AutoCare, Collision and Truck Service Centers.